Only items purchased directly from our Digizone store will be eligible for return request. Please contact us to request a return and provide your purchasing information.
Free Returns within 30 days from the date of purchase apply to eligible orders, if received wrong item according to order, damage or defective (must provide picture through email).
Buyer is responsible for return shipping due to following reasons: accidentally purchase, order wrong case, change mind, found lower price,didn't like it.
All returned products must be returned in new, unused condition with all original materials included (* Bundle items: To receive a full refund, all items within the bundle have to be returned. Non returned items, will convert into a full price purchase and the order will be refunded accordingly.)
Minimum 20% restocking fee is applied to used or damage item by buyer, missing original packaging or content(s)
The refund process may take up to 24 to 48 business hours after delivery of package
Refused, Unclaimed and Return packages due to Wrong/Incomplete address or any other reason, will be refunded, minus the shipping fee, if paid, once the package has been delivered to the RMA department
Shipping paid by buyer is nonrefundable
Digizone is not liable for lost, stolen or damaged packages
We reserve the right to update the policies above without any prior notice.
Except for the express warranties provided herein, (Digizone) makes no express or implied warranties of any kind whatsoever with respect to the product in terms of fitness, particular purpose, design, condition, quality, or performance of the product. In addition, (Digizone) will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.